In order to get your payments moving quickly, there are two separate steps to be aware of ahead of time. The first step involves determining how to provide us with the funds for your transaction. The second step determines the delivery method in which your beneficiary will receive the funds.
Choose how you will send the funds from your financial institution to us.
Sending Funds (to us) |
Fee |
Process Time* |
Description |
|---|---|---|---|
BPay |
$0 |
1 day |
Simply add Custom House** to your list of bill payees in your online banking account. Available at the majority of major Australian banks and credit unions. |
Wire Transfers |
$0 |
1 day |
Initiate a Wire Transfer through your bank. Wire instructions are provided to you at the time you book your transactions. Sending bank may charge fee. |
*All processing times (for the incoming payment) are subject to change.
**Western Union acquired Custom House in 2009 and owns and operates Custom House as Western Union Business Solutions along with it services under the Western Union name.
We offer a variety of methods in which you may deliver funds to your beneficiary.
Please note that the recipient's bank may charge additional fees.
Delivery Method (to recipient) |
Fee |
Process Time |
Description |
|---|---|---|---|
Electronic Funds Transfer (EFT/ACH) Recommended |
$0 |
3-5 days |
Deposited directly to the recipient's bank account. Available for most major currencies. |
Wire Transfers |
$22 |
1-2 days |
Deposited directly to the recipient's bank account but faster than an EFT/ACH. Available for all currencies except KYD. |
Draft (cheque) |
$0 |
10-15 days |
Mailed as a draft (cheque) to the address of your recipient. Available in select countries. |
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